Frequently Asked Questions (FAQs)


1. Will I be able to use the service without the one-time registration and signing in?

Unfortunately, you will need to register and subsequently sign in to use the service.

2. Can I place an order for someone else?

Yes. Just ensure to fill in the right details on behalf of the person.

3. Can I place an order but perform the payment later ?

Yes, place an order and be sure to checkout to the payment page after the payment summary. Then, exit the payment page by clicking back on your browser. This will redirect you back to Place an Order page. Now, click on the History tab and view your order that you would like to pay later.

4. Can I register as a different user?

Yes, provided that you register with a different email.

5. Can I register if I do not have a registered email address?

No, you will require a valid email address to register.

6. How long does it take to pick up my motorcycle?

This will depend on the pick up location, the earliest is 3 working days from the date of a completed order.

7. Apart from motorcycles, can I deliver other things as well?

Unfortunately, at this moment we do not provide such services but we are looking to expand this in the near future.

8. Do you provide any add-on services ?

Yes, we provide wrapping and helmet delivery as add-on options.

9. Is SST included in the price?

No, the prices displayed are exclusive of SST.

10. Instead of using web browser, can I use the application on other channels?

Yes. You can download the application from the respective store.